Garage Door Service
Peachtree City, GA

What New Style Did They Choose?

We helped to conduct an upgrade installation on a local Peachtree City customer's 3-door garage.

These customers had had the same paneled garage doors for nearly as long as they had this house.

There weren't any sorts of aggravations or problems with there garage doors. They simply felt that it was time for an upgrade.

We helped to lay out a wide variety of options for them during this process. We discussed if they wanted the same color, style, types of paneling, and so on.

Ultimately, they chose to go with some carriage style doors in next to the exact same shade as their previous ones.

What Was Wrong With This Customer's Garage Door?

We helped a local customer in Peachtree City with an issue that they were experiencing with their garage door.

Turned out that their torsion spring had broken and thus rendered their garage door opener completely useless.

The customer mentioned to us that they had rarely, if ever, had a garage door maintenance conducted. Unsurprisingly, this was the result.

Once we took off the old tension spring, we quickly replaced it with a similar one that had the same amount of tension yet was a little bit longer than the original one.

After the replacement was completed, we then wound the spring to up to the proper tension and called it a day.

Overall, our customer was extremely satisfied with their service and mentioned that they'd be quick to contact us if they ever needed any more help with their garage.

Why Did They Contact Us?

A new customer gave us a call because they'd finally had enough of their garage door issues.

One of their garage doors was extensively run down and in desperate need of a replacement while the other one... Well, there really wasn't an "other" one at all. Just a large, unsightly gaping hole in the side of their house.

Thankfully all was not lost. We've helped similar customers in situations such as this, and it's a lot more common than most tend to think.

These particular customers choose us because we're local to the Peachtree City area and because they admired some of our prior customer recommendations seen in some of our 15+ 5-Star reviews.

Who Leave An Open Entrance To Their Garage?

One aspect of this common occurrence ties into an admirable do-it-yourself mentality. While this mindset is often enough for, say, small projects like changing a lightbulb or troubleshooting a faulty toilet, this is rarely the case when it comes to precise, specialized work such as the craft and skill of garage door repairs and replacements.

There is much more to a garage door replacement and installation than initially meets the eye. There's measuring, alignment, leveling, proper spring tension, satisfactory tightness rations, track stability, and so on.

So while a fair portion of people may initially feel that they can accomplish putting in a new garage door themselves on a Saturday afternoon to fill in the large entrance to their house, it rarely happens.

It soon just becomes one more task added on to their ever-growing to-do list of side projects and. And since this specific process is one which isn't easily learned overnight, we're more than happy to assist any of our customers who've gone through this same process.

Wooden Garage Doors are great, until they get old. Then they start to fall apart. They are also very heavy and dangerous if your garage door is not opening properly.

We were contacted by this customer when they had noticed that the wooden panels on the doors were rotted and falling apart. They have 2 single car garage doors and knew both of them would need to be replaced.

I set up an appointment to meet with them and upon arriving I was able to inspect the doors and sure enough there was no salvaging these doors. They had lasted as long as they were going to. I pulled out my catalog with all the different garage door options, styles and colors. It didn't take long for this customer to decide on a door that they liked and felt would match the house as well as spruce up the look. You can see in the pictures that the door is a lot more decorative than the standard wood panel doors that they had previously. Even though this door was a much nicer door with decorative hinges and glass, our customer was surprised at how affordable it was. We explained that we are able to offer great products on our prices because we don't mark them up like the big retail stores do. We can typically offer better pricing if you buy directly through us than you could if you were to buy the parts on your own.

After they had picked out the doors they wanted, I called the warehouse to verify they had the doors in stock. I set up an appointment to install the doors the following day.

I picked up the doors and inspected them the same day to make sure there were no issues or defects in the doors.

The next day I showed up and they had actually cleared the garage space for me so I was able to get right to work. The removal of the old doors and installation of the new doors went very smooth.

Another benefit of buying the Garage Doors directly from us is that the new doors come with new tracks. We removed all the old tracks and installed the new tracks. We wanted these new doors to work seamlessly for many years to come.

After a several hours both doors were installed and opening and closing smoothly and quietly. These doors are made of aluminum which is lighter and quieter than the old wood paneled doors.

The funnest part of the job was seeing the look on our customers faces as they came outside and saw the door for themselves. Up until now they had only seen pictures of the doors and had to imagine what it looked like on their house. They were very happy to see how good it turned out. The new doors really helped add to the curb appeal of the house.

Exceeding customers expectations is one of my favorite things to do.

When Mr. and Mrs. Newsam contacted me I could sense a little bit of urgency in their voices. After a minute of talking on the phone I could understand why. Their sons wedding rehearsal was one week away and at their house!

Their concern was valid. Having a group of people at their house going in and out of a garage door that is 30 years old, worn out and dangerous should make anyone nervous.

They also informed me that this garage door was not your standard 2 car garage door. It was "extra-wide".

I was able to make it to their house pretty quick, measured the door and showed them all the different options of door styles and colors. They found a beautiful carriage style Door and a color that matched their house perfectly.

I was able to pick up the garage door the next day. The install went flawlessly. When we were done the customer received a new Garage Door, Springs and Tracks. The door opens smoothly and quietly.

The best part of the job we seeing the customers faces when the came out for the first time and saw their beautiful carriage style garage door. After they opened and closed the door several times listening to the quiet hum of the motor as the door glided smoothly up and down the track and seeing look on their faces I knew they were happy.

Their fears of a closing deadline with a dangerous, extra-wide garage door were now in the past. We were so grateful we were able to help out!

One of our previous customers called us up to come look at one of her rental properties that had a "broken garage door". As soon as we pulled up we could definitely see the problem. The lower garage door panel was completely broken.

Our main concern with a broken door is safety. These old wooden doors are HEAVY! We have seen door fall of the tracks before and usually damages whatever it hits. Needless to say our customer wanted this fixed asap.

One thing we do to make sure we are efficient is to do an analysis of the entire system. After a thorough inspection of the system we found that the Garage Door Opener was just fine. What needed to be replaced was the: Garage Door, Garage Door Springs, & Garage Door Track.

Now was the time to pick a new door. We spent time with her discussing the different garage door styles and materials as well as the different color options. This being a rental property, it didn't take her long to pick a garage door that was in stock at our supplier.

We finalized the estimate and left it with our customer. The next morning we received a call telling us to go ahead and fix the door. We were able to get all the parts that morning and finished the installation of the new door, springs and track that afternoon. It was another smooth install and happy customer. She was very pleased with the new door and the way it added to the curb appeal.